電腦以前沒有被網(wǎng)管監(jiān)控，因此ANSYS軟件均可用，當天晚上因計算需要沒有關(guān)閉電腦（且workbench也未關(guān)閉），當天很多人選擇了關(guān)機。第二天發(fā)現(xiàn)workebnch不能進行運算，但網(wǎng)格劃分均可完成，而其他人的ansys完全不能打開。申請軟件權(quán)限開通以后，且在Workbench中進行任何求解時均會出現(xiàn)錯誤提示：An error occurred while starting the solver module. Please refer to the Troubleshooting section in the ANSYS Mechanical user guide.參考http://www.eureka.im/5172.html的解決方式，均解決不了，不能求解。

錯誤提示及解決方法如下：

An error occurred while starting the ANSYS solver module. Please refer to the Troubleshooting section in the ANSYS Workbench Manual

Explanation: This problem occurs when trying to solve an analysis in Workbench that is stored on a network drive using a UNC path. For example: computer_namefoldername. In ANSYS Workbench 12.0 when a solve is started it runs the Ansys120.exe executable. This in turn runs the Windows Cmd.exe interface. The Windows Cmd.exe interface is unable to handle UNC paths which cause this problem.

There are two possible resolutions/workarounds for this issue:

Resolution 1: Map the network drive to a drive letter on the local machine to resolve this issue.
Windows Explorer > Tools menu > Map Network Drive.
Select a drive letter and enter the UNC path to the directory where the analysis is stored, for example: computer_namefoldername

Resolution 2: The following Microsoft Base article is a workaround to allow the Cmd.exe interface to run using UNC paths. <a target=_blank >http://support.microsoft.com/kb/156276</a>http://support.microsoft.com/kb/156276

Resolution 3: This problem can also occur when the ANSYS Mechanical package is not installed on the machine. Check the install directory for a `<install_dir>v120ansys` folder (Example: Crogram FilesANSYS Incv120ansys). If this folder does not exist then the Mechanical package is not installed.

請問如何做才能使軟件正常使用？（軟件權(quán)限均已開通）